✅ Step-by-Step Instructions | 🎥 Video Training | 📲 App Download Links
Welcome to Your
RELIANT EMU Training!
Thank you for enrolling! Follow the steps below to set up and start using your RELIANT EMU Portable Alcohol Monitoring Device.
This page covers:
- How to install & set up the RELIANT EMU app
- How to take a test properly
- How the device uploads test results
- Troubleshooting common issues
Thank you for enrolling! Follow the steps below to set up and start using your RELIANT EMU Portable Alcohol Monitoring Device.
Welcome to Your
RELIANT EMU Training!
Step 1
Watch the RELIANT EMU Training Video
Familiarize yourself with your portable alcohol monitoring device by watching our short training video.
(Choose your preferred language)
English
Spanish
Step 2
Download the RELIANT EMU App
Your ALCOLOCK Portable Device requires the RELIANT EMU app to function.
Step 3
Review the RELIANT EMU App
Installation Steps
To ensure your ALCOLOCK device is installed properly and keeps you compliant with your program, you must follow these steps carefully.
- Download the app using the links above.
- Allow All Permissions (Required for Compliance)
- Activate Your Device & Take Your First Test
- Check Your Test Schedule & Profile
Step 4
How to Take a Test Correctly
Important: Your test results are securely uploaded to ALCOLOCK’s web portal (ALCOREMOTE), where your monitoring officer can access them.
Testing Instructions (Follow These Steps Carefully!)
- Open the RELIANT EMU App.
- Turn on your breathalyzer and make sure it’s connected to your phone via Bluetooth.
- Follow the on-screen instructions – Hold your phone’s front camera facing you and blow steadily into the device.
- Wait for the “UPLOAD COMPLETE” message.
- Upload Complete = Test Successfully Sent – This message confirms your test has been securely uploaded to the monitoring system.
No Signal?
No Problem!
- If you take a test without signal, it will automatically upload once you reconnect to WiFi or mobile data with the original testing time.
- Do not turn off your phone or exit the app until the upload is complete.
- When you regain signal, open the app and wait for the “UPLOAD COMPLETE” message.
- If Upload Message does not appear try taking a voluntary test.
Troubleshooting:
If You Have Upload Issues
- Check Your Phone Storage – The app requires storage space. If your memory is full, delete unused apps, photos, or videos to free up space.
- Close Other Apps – Running multiple apps in the background can cause issues. Close all unnecessary apps and retry.
- Ensure Bluetooth is On – Your device must stay connected during testing.
Following these steps will help you stay compliant and avoid any issues with your program.
Need Help? Contact Us!
Still have questions?
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